Can’t wait to take the train tomorrow morning:
“They just keep giving us all of these excuses. Excuse after excuse after excuse,” said Beth Kelly, 29, of Lima, Ohio, who is en route to Canada by way of Minot, N.D.
The “excuses” have included engine problems and that no conductor was available for the train, Kelly said.
In a morning announcement to disgruntled and angry passengers on the train, an Amtrak employee said, “If there’s a rebellion here, I’m with you.”Kelly said when she asked a customer service employee what to do, she was told: “Sometimes life puts you in a situation, where you need to learn a lesson. I would figure out what that lesson is supposed to be.”
